Effective Date: July 14, 2026
1. Introduction
Tri-City Restaurant Equipment (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This policy explains how we collect, use, disclose, and safeguard your information when you visit https://tricityequipment.com (or your future production domain).
By using this website, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company name
- Any information submitted through forms, including contact forms, quote requests, financing inquiries, parts requests, and newsletter signups
Usage Data
We may automatically collect certain information when you visit the site, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website addresses
3. Cookies & Tracking Technologies
This website uses cookies and similar tracking technologies to improve your experience, understand how the site is used, and support marketing efforts.
Cookies are small data files stored on your device when you visit a website.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as page navigation, form submissions, and security.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with the website by collecting information such as pages visited, time on site, and traffic sources. We may use tools such as Google Analytics and Google Tag Manager for this purpose.
Marketing & Advertising Cookies
These cookies may be used to deliver relevant advertisements and track the effectiveness of marketing campaigns. They may also help limit how often you see an ad and measure engagement.
Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Third-Party Cookies
Some cookies may be set by third-party services integrated into our website, such as analytics providers or embedded content. These third parties manage their cookies in accordance with their own privacy policies.
4. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested information
- Deliver quotes, product details, financing information, replacement parts, or services
- Improve website functionality and user experience
- Send marketing communications if you opt in
- Monitor and analyze usage trends
- Maintain security and prevent fraudulent activity
5. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Service providers that support website functionality, including hosting, analytics, and email delivery
- Marketing and advertising partners
- Internal team members or authorized representatives
- Legal authorities when required to comply with applicable laws
6. Email & Marketing Communications
If you opt in to receive communications, we may send you emails related to:
- Products, services, or promotions
- Company updates or industry insights
You may unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly.
If you submit a form on our website, you may receive follow-up communication related to your request, even if you are not subscribed to ongoing marketing emails.
7. Analytics & Tracking
We use analytics and tracking tools to better understand how users interact with our website.
These tools may include:
- Google Analytics
- Google Tag Manager
- Other marketing or advertising platforms
We may track interactions such as:
- Page visits and navigation paths
- Form submissions
- Click activity on key elements such as contact buttons, quote requests, or financing inquiries
This data helps us improve site performance, optimize marketing efforts, and provide a better user experience.
8. Third-Party Services
Our website may rely on third-party tools and integrations to function properly, such as:
- Email marketing platforms
- Customer relationship management systems
- Embedded content or product catalogs
These third parties may collect and process data according to their own privacy policies. We encourage you to review their policies where applicable.
9. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
10. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on your location, you may have rights to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
12. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
13. Accessibility & Commitment to Improvement
We are committed to making our website accessible and usable for all visitors, including individuals with disabilities.
We are continuously working to improve accessibility and usability in alignment with recognized standards and best practices.
If you experience any difficulty accessing content on this site, please contact us and we will make reasonable efforts to assist you.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
15. Contact Information
Tri-City Restaurant Equipment
https://tricityequipment.com (replace with your live domain once launched)
527 W. 4th Street
Davenport, IA 52801
Phone: (563) 322-5382
Toll Free: (800) 553-8001
Email: in**@*******eq.com